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Success On The Job
INTRODUCTION
This will prepare you for the difficult task of job hunting.
Not only will it show you how to get a job but it will show you
how to keep your job and get the most out of it. You will be able
to use the most modern psychological measures in dealing with
other people so that you are always ahead. Follow the instruction
in this book and see yourself go to the top.
HOW TO PREPARE FOR JOB HUNTING
Know What You Want
You should be perfectly clear of what you want. Don’t give
yourself vague objectives such as “any job that pays.” Make your
objectives and goals very definite and specific. Your first step
to getting a successful job is knowing precisely what you want.
Ask yourself this question and write down the answer on a sheet
of paper.
Expect The Best But Prepare For Adversity
Always expect success, but prepare for the bad things in life.
Adversity happens to the best of us. Our challenge is to conquer
adversity. Adversity is a great teacher; learn its lessons well.
Remember, if you haven’t been through bad times, you are far from
success.
Be Positive
When you create a “win,win, win” attitude, you will start to win.
When you start to think positively, everything around you will be
positive. Whatever you expect to take place will take place. If
you want things to be good, they will be good. You are the master
of your destiny. Destiny DOES NOT rule you.
Be Confident
You must have confidence in yourself. If you are not confident in
yourself, people will not be confident in you. People admire and
respect confident people. You will even admire and respect
yourself more. If you have doubts about yourself, other people
will have doubts about you, also.
Action Is The Key
Do whatever you have to do to get where you want to. Commit
yourself to action. Don’t put off your plans, start today. The
only way you will achieve success is if you act now. You must act
now with full force if you want to achieve your dreams. Plan to
act out your ideas today.
Visualize Your New Job
Look ahead and visualize the job you want. Tell yourself how much
you want the job and what you are willing to do for it. Your
dreams will become your reality if you let them. Know what your
dreams are. Visualize success in your mind so well that it is
almost real.
Be Persistent
Be persistent to do better. Anything worth doing is worth doing
again and again and again. Don’t let rejection stop you from
reaching your goals. Keep trying and you will succeed. Nobody
makes it the first time. Try over and over again and don’t stop
until you get what you want. There is no going back.
It’s Going To Cost You
Nobody gets a free ride. If you want something, you must pay for
it. It is going to be hard to get what you want, but it will be
well worth it when you are successful. The best things in life
are the hard things.
Other People Can help You
People will help you to get where you want to go. You will never
make it alone easily. People can teach you and help you become a
better person. Listen to other people–you will learn from them.
If someone helps you, don’t forget to reward him.
Demand A Lot
When you demand a lot, you get a lot. Your expectations of others
and yourself will become a reality if you expect them to be real.
What you expect to happen, will happen. If you push yourself
hard, you will start to see results. demand and you will receive.
WHERE TO LOOK FOR A JOB
Look through the help and want ads of newspapers and professional
and trade journals. Find out where government jobs are listed and
then try out for a state, local or federal job. Check with your
state employment center–it may be able to get you a lead. Most
schools have job placement centers, check with them. The
secretaries of civic organizations and the Chamber of Commerce
may have some leads for you You may be able to get a job by going
to a job fair. If you are a minority or need special assistance,
you may be able to get help finding a job from special interest
groups. Check at your public library for further information.
Where You Can get Job Leads
Trade conventions and organizations that relate to your field may
be able to get you job leads. Ask relatives and friends if they
can furnish you with any leads in your field. Place a job ad in
newspapers or professional journals.
YOUR RESUME
A resume is helpful for any type of professional job you are
trying out for. A good and effective resume will lead you to
personal interviews.
Preparing Your Resume
You must write down a collection of all the information about
yourself on a sheet of paper. After all of this information is
organized, transfer it to a resume. Only use the training and
experience that are relevant to the job which you are applying.
Write down all the information that relates to your goal on your
data sheet. When you are mentioning jobs that are unrelated to
the job you are applying for, be brief. Tell your prospective
employer anything and everything that’s in your favor and will
interest him. Arrange the information so it catches your
prospective employer’s attention.
To determine what you should put in the beginning of your resume,
think of what your potential employer will feel is important. You
can organize your experience by job or by function. Your resume
should be detailed enough to give an employer all the important
facts on you, but it should not be too long or an employer may
not read it. Employers are busy people and they want the facts in
a few words as possible. When writing out your resume, don’t
mention anything negative about yourself. If you have never had
any work experience and the job calls for work experience,should
you put “none” in that section of your resume? No. If you have
never had nay previous work experience, don’t even include work
experience.
Make Your Resume Impressive
Your resume must be typed on a good typewriter. Remember, when a
prospective employer looks at a resume he subconsciously relates
the quality of your resume with the quality of your work. It is
the only thing he sees of you. The most impressive resumes are
not five-color jobs on 20-cent paper. If your resume is too
flashy, your prospective employer may not be too impressed. Don’t
pass out carbon copies of your resume because they look cheap and
they tell an employer that you gave the original to someone else.
Research has shown that resumes printed on yellow paper with
brown ink are the most effective. If you don’t want to print your
resumes, just photocopy them on fancy yellow paper to give them
that quality touch.
THE INTERVIEW
What You Should Bring To The Job Interview
Organize and prepare all the papers you will need with you at
your job interview. Your main document is your resume. If you
don’t have a resume, take instead your school records, Social
Security card, work records, licenses, military records, dates of
employment and names of your employers.
Your References
It is also important to create a list of references. Be prepared
to give an employer the names and addresses of three people who
are familiar with you and/or your work. You should ask your
references for the use of their names in advance. If you think it
appropriate, ask a professional friend or former employer to
write you a letter of reference, and include it with your resume.
If your work is the type of work you can show, take samples of
what you have done in the past.
Know The Company And The Employer
Learn all you can about the company that is interviewing you. Go
to the library or your Chamber of Commerce to find out all you
can about it. Try to find out exactly what they do and what they
have in store for you as far as jobs are concerned. Find out who
you will be working for. The person you will be working for will
be very influential in your life. Make sure you really want to
work for this person. If your future boss doesn’t tell you about
himself at the interview, don’t ask.
Know How Much You Should Earn
Know how much you should earn with your talents and skills. Make
your estimate a little higher so the company benefits when they
bid you down. Don’t go too high or you won’t get the job. Know
approximately what the salary scale is for the job and be ready
to negotiate the salary.
Know Yourself
It is important that you know yourself. Evaluate what you can
offer this company, whether it is education, training or special
skills. Always tell them what you can do, not what you can’t do.
Know exactly what type of job you are applying for and what type
of job you want.
Know Your Interviewer
Prepare yourself for the questions for the questions the
interviewer is going to ask you. You should rehearse answers to
the most commonly asked questions. Have some one ask you these
questions to practice your answers:
Why do you want to work here?
how long do you want to stay with this company?
Why did you leave your last job?
Tell me about yourself.
Why aren’t you working now?
How long do you think you would stay in this present job without
a promotion?
Why should we hire you?
What is your greatest strength/weakness?
What did you like/dislike about your last job?
How much did you earn?
How much do you want to earn?
Why do you think you can do this job without experience?
Your Time
Make sure you are at least 10 minutes early for the scheduled
appointment. Don’t come too early or too late. Give yourself
enough time to spend with the interviewer–don’t arrange another
appointment 15 minutes after the first appointment. Your time
with the interviewer should be uninterrupted.
Your Appearance And Dress
Don’t wear too casual or too formal clothing to the interview.
Dress conservatively without flashy colors. Be well groomed and
shave for your interview. Women should make sure thy look very
neat. Hair should not be in the face, it should be up or tied
back. Makeup should be subtle. The way you look is very important
to your interviewer. If your appearance is bad for the interview,
that is the impression an employer will have of your job
performance. Neat appearance is always a must.
What To Do At The Interview
When you shake an employer’s hand, shake it firm, solid grip.
Don’t shake his hand passively. Be businesslike but pleasant and
friendly. Smile throughout the whole interview. Make sure your
smile does not look fake. Good eye contact is very important. If
you can’t look into his eyes, look at the bridge of his nose.
This will seem as if you are looking into his eyes. Sit straight
up but toward the interviewer. This will make it seem as if you
are very interested in what the interviewer has to say. Don’t
smoke or have poor posture during the interview. If you are under
stress, try to act calm.
What To Say At The Interview
Let the employer take charge of the interview. Answer his
questions briefly but completely. Don’t ramble on about
unimportant things and waste his time. Dogmatic statements should
be avoided. Tell the employer exactly what you expect from your
job and from him. Also tell him exactly what he can expect from
you. Stress your qualifications in a positive, affirmative tone.
When the employer tells you what type of person is wanted, use
this information when telling the employer about your
qualifications. It is very important to tell him what he wants to
hear. When you tell people what they want to hear, they start to
agree with you. Don’t over do it and exaggerate with lies. Use
your resume or records to support any claim you make about
yourself. If you don’t understand a question the interviewer asks
you, repeat it back to him to see if you understand it. Try to
see what the interviewer wants to find out about you. If you know
what he wants to find out, make you answers fit his needs.
What Not To Say And Do At The Interview
Talk about previous jobs if they are in your favor. Don’t say
anything bad or criticize previous employers or fellow workers.
If you say anything bad about anyone, your future employer can
expect trouble from you. Don’t say anything negative about
yourself. Try not to discuss anything personal, financial or
domestic unless you are specifically asked. If the interviewer
questions you at a quick pace with confusing questions,he is
doing this to put you under stress. Stay in control and answer
calmly. Don’t be overly impatient when an employer asks you a
question. Wait for him to finish the question and then answer it
completely and in a relaxed manner. You don’t want an employer to
think you are desperate for the job. Don’t take anyone with you
to the interview–this makes you seem insecure.
At The End Of The Interview
If the employer does not offer you the job at the end of the
interview, ask him when you will hear from him or when you can
call to find out his decision. If you are asked to come back,
write down the time and place you are to attend. After the
interview thank the employer for spending his time with you. Ask
him if he knows of any other company that may need a person with
your qualifications. A good practice is to also thank the
employer by mail with a “thank you” letter. Many applicants don’t
do this, so this may give you an edge on the job.
If You Are Hired At The Interview
Make sure that you understand what your duties will be. A good
understanding of what your employer expects from you and what you
expect from your job will prevent conflicts in the future. Make
sure that you are very clear on both of them. You should also
find out what advancement opportunities are open for you. Tell
the employer what salary you want, but only bring up money when
the employer brings up your salary.
If, at the end of the interview, you are not offered the job,
tell the interviewer that you really want the job. Follow up with
a thank you letter to the interviewer. Tell the interviewer again
in the note that you really want the job. If you forgot to
mention something in the interview that you thought was
important, don’t hesitate to mention it in the letter. If the
company hasn’t contacted you in a week or two,call. If somebody
else is hired for the job ask the interviewer if he has any other
openings in his company or if he can give you any leads.
WHAT YOU NEED TO GET THAT RAISE
Make The First Move
Don’t wait for someone else to tell you what to do. Upper
management admires an individual who takes initiative. Develop
your individual talents. Educate yourself with new skills and
knowledge. Show them that you are a real “go getter.”
Make Quick Decisions
Teach yourself to make quick, intelligent decisions. Being
indecisive will hurt you. Anyone can make good, quick
decisions–it is just a matter of training yourself. Intuitive
instincts must be developed.
Seek More Responsibility
Take on the tougher assignments. Actively seek more difficult
work with added responsibility. Take on all the responsibility
you can handle. Try to take the added responsibilities in
addition to your assigned work, The greater your
responsibilities, the more you are an asset to management.
Increase Your Interests
The more you know, the more valuable you are to the company you
work for. Go to night classes or just read books that will give
you that added education. Increase your interest in things that
will help your company. Specializing in as many things as you can
will help you move up in a company.
Take The Risk
Nothing comes easily. Moving up in a company is going to be hard
but rewarding. If you expect to move up, you must take chances.
It is the little risks in life that give us the most advancement.
If you don’t stick your neck out, your chances of moving up are
slim.
Know Your Company
Find out everything you can about the company you work for.
Understand and know your company. Study and learn the jobs of
your fellow workers. Understand what they do and why they do it.
Always try to increase your knowledge.
Know Your Boss
Find out what type of qualities your boss and upper management
are looking for in employees. Try to develop those qualities.
Be Good At Your Job
Management always admires people who are efficient at their jobs.
Keep the highest possible level of production and quality every
day. Be so good at your job that you can do it without close
supervision. Don’t fool around on the job, regardless of what
other employees do.
Know Your Goal
You Should know exactly what position you want. Be the person
they want if you want that position. Make sure you can do all
that is required.
Devote Yourself To Your Company
You should have a strong sense of loyalty and devotion toward
your company. Show the company that you care about its well
being. Don’t disagree with company policies. Even if you disagree
with them, obey them. The best that you can do is to agree with
the policies and tell management diplomatically how you feel
about them.
Be Reliable
Being reliable is very important. A company wants to fell secure
with your contribution to the company. Don’t be late or absent
from work without a very good reason.
Make Sure Your Accomplishments Are Seen
There is nothing wrong with letting others know what you have
accomplished, as long as long as you don’t brag. If the
opportunity arises for recognition, take it. Make sure others
know what you have done. A good suggestion is to jot down your
accomplishments in a dairy. When you asks for raise, refer to
your dairy. Keep all your recommendations and awards in a file.
Be A Problem-Solver
Look for problems in your company. Devise practical and
intelligent solutions to these problems. Bring the problem to the
attention of your boss only after you have solved it and have all
the details of the solution.
After-Work Activities
If overtime work is needed, don’t ever decline or avoid it.
Volunteer for committees, and then work hard for them so they
meet their objectives.
Voice Your Opinion
When you speak up, make sure that your opinion is well thought
out. Don’t whine to your boss. Talk things out with him. Tell him
what you have to say and then listen to him. Speak to your boss
loudly, clearly and specifically. Don’t voice a vague
opinion–tell him in specific terms exactly what is bothering
you.
Ask For A Raise
When you feel you are ready for a raise and you have fulfilled
all the requirements I have pointed out, ask for one.
HOW TO GET A RAISE
Know Company Policies
Understand your company’s policy on salaries and raises. You may
have to be with the company a specified length of time to get a
raise. Find out how long and act at the right time. If you are
getting the maximum salary for your position, you may ask for a
promotion or a re-classification. Do everything you can after
studying the company policy book.
Know The Decision-Maker
You have to convince the person who has the authority to give
raises that you deserve one. If that person is above your boss,
prepare to convince your boss and his superiors that you deserve
a raise.
Do You Deserve A Raise?
You must find out if you deserve a raise. Only after you are sure
you deserve one will others be sure you do. Rate yourself. Try to
look at yourself through your boss’s and your fellow workers’
eyes. Do they think you deserve a raise?
How To Justify A Raise
Tell them about your accomplishments that helped the company.
Show them how much you saved the company through your actions.
Get to know what your skills are worth for another company in the
same area. Present your company with that information. Present it
to them in a very non-agressive manner. tell the company what you
will be able to do for them in the future. Tell them how you will
benefit the company with your new raise. tell them how your value
has increased since you have been with the company. Don’t mention
anything about your personal needs for the money.
Be Able To Handle Rejection
If you are rejected for a raise, be able to cope with it. Deal
with the rejection before you ask your boss for a raise so you
will know how to handle the situation. Remember, expect the best
prepare for the worst.
Know What You Want
Before you speak to your boss know exactly how much more money
you expect, both in terms of dollars and percentage. If you know
your boss will negotiate with you, ask for more than you actually
want. In this way you will get what you want or more.
When Should You Ask For A Raise?
Make an appointment with your boss. Don’t ask him for a raise as
he is passing in the hallway. Don’t ask to see your boss on busy
Mondays or Fridays.
Be Prepared For Criticism
You may be criticized for not performing “up to par” now. Don’t
let this criticism upset you, let it help you. You can learn from
this criticism by asking for more feedback from your boss. Ask
your boss how you can improve yourself. Ask him for suggestions.
Always be willing to negotiate with your boss. He may only give
you a bonus instead of a raise. Take it and ask for a raise
later.
Handling Your Boss’s feedback
Get an immediate answer from your boss if he has the power to
give you the raise. If he can’t give the answer to you now, ask
him when he can. If he tells you he can’t give you a raise ask
him why. Ask him what he would require from you before you got a
raise, his suggestions, what needs improvement, etc. Do what he
tells you to do for a raise and, when you have satisfied his
needs, ask him again. If you plan to quit if you don’t get a
raise, don’t threaten your boss. You want your boss’s good
reference later if and when you do quit.
HOW TO MASTER THE ART OF COMPROMISE
In many cases all you will be able to get by being persistent is
a compromise. Compromises are good. They get you one step[
further that you were in the first place. If for some reason,
such as self-respect, you can’t accept a compromise, then don’t.
Give whatever you can offer. If you do this you may not get any
type of settlement in your favor. Here are steps that will show
you how to compromise so that you get the best of the bargain:
Tell The Person Exactly What You Want
Tell the person exactly what you want in terms he will
understand: “I want more…”
Persist
You must get past the other’s person’s excuses and alibis. You
must be persistent until you fell you have hit the other person’s
bottom line. You may find that the other person is trying to
manipulate you. Be persistent until that person has stopped all
his manipulation.
If You Are Unsure
If you don’t know what they want, then don’t make a decision. You
must think the situation over before you make a compromise. If
you need more time, tell the other person that you need more
time. Make sure that you can live with the compromise you have
made before you make it.
HOW TO DEAL WITH USELESS CRITICISM
Some criticism you get is in poor taste. We must know how to deal
with criticism such as: “You look terrible today” or, “You left
this in my way, you idiot.” Make sure this kind of criticism
useless, follow these steps.
Agree With The Facts
Agree with the facts the other person presents. For example, in
response to “You look terrible today,” say, “I haven’t been
feeling too well lately”; in response to “You left this in my way
you idiot,” say, “Yes, I did leave it in your way.” Answer only
what was actually said, not what was implied.
How To Answer
Stay calm and collected during the whole conservation. Don’t lose
your temper. The only way a person will make you feel degraded is
if you degrade yourself. You don’t want to waste your time which
this type of person, so don’t defend yourself or attack him.
If You Made A Mistake
If you made a mistake, accept that fact. Don’t accept the quilt
for the mistake. If you were in error, then apologize. If you
apologize, don’t make a big thing out of it. Don’t tell them how
dreadfully sorry you are, etc. Just give them a plain “I’m
sorry.”
HOW TO DEAL WITH IMPORTANT CRITICISM
When you get important criticism, you want to know how to get the
best out of it. Useful criticism is one of the best ways to make
yourself into a better person. Follow these steps to get the most
out of useful criticism.
Ask For Feedback
Find out exactly what others object to about you. If someone
tells you “You are bad,” that’s not good enough. Find out exactly
why that person thinks that way. Be very persisent–find out why
the other person feels the way he does. Vague criticism is
worthless to you.
Guess At Reason
If a person refuses to give you reasons for criticizing you, keep
guessing at your faults until you get the right one. This may be
the only way to find out what displeases the other person.
Don’t Be Defensive
If you act defensively, you may not be able to benefit from
useful criticism. Don’t be sarcastic or intimidate the other
person. You want to learn how to become a better person from the
criticism.
Ask the person how you can change your objectionable behavior; be
open to reasonable suggestions.
HOW TO GET YOUR CO-WORKERS AND YOUR SUPERIORS TO LIKE YOU
Good relations with your co-workers and your superiors will not
only help you but will make work more enjoyable. Every employee
wants to be liked by other employees. If you treat people the way
they want to be treated, they will like you. Some of us don’t
know if what we do is objectionable to others. I am going to give
you a list of things that attract other people to you and things
they find objectionable. When you move up in the company, you
will need all the support you can get.
Praise People
Everybody enjoys being praised. People look for approval of
themselves in others. But you should praise people only when they
deserve it. If you praise people when they don’t deserve it, or
if you praise too much, you lose your credibility. Don’t
exaggerate your praise. Make the praise as warm and sincere as
you can.
Don’t Put People Down
Putting down a person can be very damaging to you and the other
person’s relationship wit you. People don’t want to feel degraded
by being called stupid, crazy, weird, etc. Don’t put down anyone
even if they are not present. If you do, the word will get back
to them and you will look bad. Always talk positively about
people. Even if you don’t like them, still speak highly of
them–you will be amazed at what this does. If you must say
something bad, don’t say anything at all.
Don’t Be Concerned With Your Interests Only
There is nothing wrong with caring and looking out for yourself.
Just don’t make it noticeable to other people. You will be
resented by other people if you seem selfish. Make sure others
know you look out for them as well yourself.
Share The Credit
When others have helped you accomplish something, share the
credit with them. Even if their contribution was not as great as
yours, still share the credit with them. You will be surprised
Don’t Ask Others To Do For You What You Won’t Do For Them
If you are unwilling to go out of your way for people, don’t
expect them to go out of their way for you. Set the first
example–if you help them, they will help you.
Always Show Appreciation
Everyone wants approval and recognition for what they have done.
If someone helps you in any way, tell him how much you appreciate
his actions. If you don’t, he may not help you again. This is
what you should tell people when you show your appreciation: “I
really appreciate the way you…”; “Thank you very much for…”;
“You are very good at…”: “I really want to tell you how much I
appreciated…”; “You were very nice to…” Don’t show too much
approval and recognition or it will lose its credibility.
Don’t “Show Up” Others
When you “show up” others you do it at their expense. “Showing
up” people in front of others takes away their self-respect. If
you are better than others, they will know it–you don’t have to
degrade them.
Treat Small Things With Importance
Some things that seem small to you mean a great deal to others.
Don’t ignore small problems; help people solve them. Treating
small problems with importance shows other people you care.
Care About People
Everybody is concerned about themselves and it is important for
them to have someone to care for them. They are touched when you
care about them. Helping people cope with life makes people feel
that you care about them.
Don’t Criticize A Person In Front Of Others
If you criticise someone in front of others, he will always
resent you. It is one of the most degrading things you can do. If
you criticize someone, criticize him constructively and
privately.
Give People Your Undivided Attention
All people want to fell important. To make a person feel
important you must give him your undivided attention when
communicating with him. Get rid of all interruptions. Make sure
you have good eye contact and that you are not playing with
objects.
Be Courteous, Tactful, Polite and Diplomatic
Everyone appreciates people who are courteous,tactful, polite and
diplomatic. The best way to learn these qualities is from others.
Study someone you would like to be like and learn how he conducts
himself.
Be Confident
If you don’t have confidence in yourself, others will not have
confidence in you, either. People admire and respect confident
people. If you show others doubt, they will treat you with doubt.
Be sure of yourself and play down your insecurities.
Conclusion
Getting a job can be very easy if you look for it the right way.
Knowing exactly what you want and then going after it will always
get you what you want. Be positive, determined and persistent so
that you will benefit, be rewarded and prosper.
Got Job Skills? 
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